Page 7 - Eildon Housing Association Limited

If you would like a paper copy of the Strategy or to discuss it or any of
the options below, please call your Customer Engagement Officer on 01750 724 887 or email haveyoursay@ eildon.org.uk
What are your options to get involved?
Join Eildon Housing Association
It costs just £1 to become a member of Eildon Housing Association. When your application is approved by the Board, you’ll receive a share certificate to confirm your membership. Once you’re a member, you can vote at the Annual General Meeting (AGM), and stand for election to the Board. This allows you to have a say in the Board’s decisions.
Customer Panel
The Customer Panel is a strategic engagement group where customers and Eildon senior staff work together to look at how well Eildon is delivering services and what we can make improvements on.
Scrutiny Sub Group
As part of the Customer Panel, Eildon will also create Sub-Groups that will carry out Scrutiny activities. These activities will give you the opportunity to get involved in in-depth projects that take a long, hard look at Eildon’s services to see what works and to make recommendations to the Eildon Board about what doesn’t.
Development Representatives
You could also become a Local Development Representative. Eildon hopes that being a Development Representative will mean that even
if you can’t or don’t want to attend meetings, you can still get involved by telling us what concerns you and your neighbours about your local area.
Local Residents’ Groups
Looking for a residents’ group to discuss issues in your local area? Please click here to find out about existing groups. If there isn’t a group in your area, why not start one up?
Our Customer Engagement Officer can help, please give us a call on
01750 724 887
Customer Opinion Group
The Customer Opinion Group is a good option for you if you’re busy and can’t commit a lot of time. Eildon uses this group to gather opinions on things like changes we’re proposing to policies
or improvements we think need to be made to services. We will e-mail or post out consultation information and questions to you and you can respond if you have the time to do so.
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