Page 5 - Eildon Housing Association Limited

Eildon Housing Association is based in the Scottish Borders. It’s part of the Eildon Group, which is made up of parent company Eildon Housing Association Ltd, and Eildon Enterprise Ltd.
We provide housing, care and support services to people right across the Scottish Borders region. We work in partnership with local communities and others to provide a wide range
of affordable and quality homes and support and care services.
WHO RUNS EILDON HOUSING ASSOCIATION?
Eildon Housing Association (EHA) is managed by a voluntary board of up to
15 members.
Members of the board are elected at AGMs, and the board is collectively responsible for strategic decision- making.
The board is supported by a senior executive team of housing specialists who oversee day-to-day operations.
YOUR RIGHTS IN BRIEF
Find out about your rights and confidentiality, and how we consult tenants on policies and proposals.
Tenant consultation
We consult tenants on proposals to change rent and service charges, and before making or changing any policies that may affect you significantly.
Access to information
If requested, we’re happy to provide you with information about:
• your tenancy terms
• repairs and maintenance
• our policies for setting rent and
service charges
• admission to our housing list • how we allocate houses
You’ll also find much of this information in the Library section of our website.
Under the Data Protection Act 1998, you have the right to see information EHA holds about you and your household, unless this has been supplied by a person or organisation which insists on confidentiality.
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