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You can ask us to change information we hold about you, if you can show that it isn’t accurate.
Please contact us if you would like access to your file.
Confidentiality
We have a code of conduct, and all EHA staff are aware of the importance of confidentiality. We do not give information about tenants to anyone who does not both need to know and have a right to know.
SOME BACKGROUND
Eildon Housing Association started life in 1973, and we have grown to the point where we now serve nearly 50 communities in Borders towns, villages and rural areas.
Today, Eildon is recognised as one
of Scotland’s leading housing and care providers. We’re committed to excellence in everything we do, and continue to grow, by building new homes and developing innovative new services.
Eildon Housing Association is a registered Scottish charity, and also a registered social landlord (RSL), which means we’re committed to high quality standards and accountability.
All our activities are underpinned by our commitment to doing our best for the people we serve, and our core values below.
Eildon is always keen to hear your views on the way we deliver services. Our Customer Engagement Strategy
is all about encouraging you to get involved. You can view the full strategy – or a summary through the links below:
Better as One Engagement Strategy
Better as One Engagement Strategy – Summary
CARING
We care about what we do, the people we work with, and the customers
we serve.
COMMITTED
We all work together to provide affordable, high quality homes and care & support services.
CONNECTED
We are part of the communities we serve, and we believe we can make a real difference.
CREATIVE
We are ready to meet the challenges of the future with enthusiasm and new ideas.
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